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All contractors and end-users have a need for equipment documentation = to=20 support the product and, depending on the application, managing this=20 documentation can form a significant part of the overall project, = especially for=20 low volume, high specification pump orders.
For contractors in particular, it is often the case that at least 10% = of the=20 contract value may be withheld pending the supply of suitably completed = and=20 approved documentation. Delays in providing this documentation can lead = to a=20 high outstanding debtor book.
Amarinth=E2=80=99s bespoke DMS enables companies to respond more = effectively and=20 efficiently from first point of contact at the bid phase to final = delivery of=20 the pumps in supplying, managing and tracking all the documentation=20 required.
The company was the first pump manufacturer to offer contract = tracking of=20 orders via a secure web interface, and the new system puts it at the = forefront=20 of innovation again, in offering a similar service for contractual=20 documentation.
Right from the bid stage, Amarinth offers pre-configured Bronze, = Silver and=20 Gold document packages on all its pumps, which suit many standard = uses.
Easily tailored
These can now be easily tailored to meet customer=E2=80=99s specific = needs, or indeed=20 a completely bespoke documentation package can be created relatively = easily.=20 Standard, tailored, or bespoke - Amarinth provides accurate = documentation costs=20 quickly, before an order has been placed.
The system ensures contractors, operators and suppliers alike are = clear from=20 the outset what documents they will be receiving, and when they will be=20 receiving them (whether standard or project specific ones), meaning = there=E2=80=99s no=20 confusion as the project progresses over what each party expects.
An extensive document library enables project specific documents to = be=20 created swiftly and brought together with all of the necessary standard=20 documents at the click of a mouse. A significant proportion of the = contract=20 documentation can now be sent for approval within days of the customer = placing=20 their order.
The system is configured to cope with customer-specific templates = such as=20 =E2=80=98front sheets=E2=80=99 and =E2=80=98document = transmittals=E2=80=99. These are automatically generated=20 and attached to the source document before being either e-mailed to the = customer=20 or transferred to their ftp site =E2=80=93 all at the click of a = mouse.
All through the process customers can track documents and their = relevant=20 status at any time, through a secure, web-enabled project interface. = Whether a=20 document is with Amarinth, awaiting submission, or with the customer = awaiting=20 sign-off, they can request real-time overall document status reports or = copies=20 of documents already transmitted. These are e-mailed to the customer by = return.=20 With such ease of visibility, document sign-offs can be expedited, = concurrently=20 if desired, significantly decreasing document turn around time.
A full audit trail is available at all times for every document = including=20 details of all the document transmittals throughout the project. = Following=20 delivery of the final documentation pack, the Amarinth system retains = all of the=20 documents indefinitely, allowing customers access at any time through = the secure=20 web interface. Customers can quickly download documents that have been = lost, or=20 when their own copy is not easily accessible. A good example would be = retrieving=20 the original SA and parts list to identify a replacement part number = when=20 maintenance is required, or retrieving the factory test details if a=20 modification to the pump needed evaluating.
The system is built around Lotus Notes and fully integrated with all = of=20 Amarinth=E2=80=99s corporate back-end systems and front end customer web = interfaces,=20 meaning that new documents and changes to documents or status are = available to=20 see in real time by all permitted parties in the supply chain - 24 hours = a day,=20 7 days a week.
Oliver Brigginshaw, Managing Director of Amarinth, said: =E2=80=9CWe = know=20 documentation is one of the big issues in our industry. We have drawn on = our=20 years of experience to create a bespoke solution that really does meet, = if not=20 exceed, the needs of the industry. In particular, contractors will see=20 significant financial benefits of utilising Amarinth=E2=80=99s web = documentation system=20 as it=E2=80=99s totally transparent and keeps the pressure on both = parties to get=20 documentation approved quickly, ensuring all parties get paid as soon as = possible!=E2=80=9D
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